Hand Balm
- In stock, ready to ship
- Backordered, shipping soon
Dry Hands? No problem! This Unscented balm is perfect to pop in a purse or a pocket to keep you moisturized all day long. This is excellent for sensitive skin and can be used on all ages.
In Store Exchanges or Refunds
We accept returns/refunds (or exchange) in the manner it was paid within 7 days with receipts and original packaging. After 7 days and within 14 days of original purchase we will issue an exchange or store credit. Item(s) must be unused, returned with the original packaging intact, with original tags attached and is subject to the approval of our staff.
We cannot accept returns without receipt/gift receipt.
Discounted/Sale items are always final sale, no refunds/exchanges whether your receipt has been stamped final sale or not.
Online Exchanges or Refunds
Online purchases can be sent back to us for a refund/exchange within 7 days of receiving your order, Item(s) must be unused, returned with the original packaging intact, with original tags attached and is subject to the approval of our staff.
Sale items, jewellery, cosmetics, hair accessories and shipping/delivery fees are final sale and non-refundable. Customers are responsible for returning the item(s) at their own expense.
Underwear and bathing suits are final sale.
*Please Note Shipping charges will not be refunded*
Discounted/Sale items are always final sale.
We apologize, at this time we do not provide a pre-paid return label to return your package.
Gift Exchanges
As returns can only be refunded in the manner it was paid we only accept exchange/store credit for all returns of gifted items. We will accept exchange of gifted items within 14 days of the date on the receipt with the gift receipt or original receipt. Item(s) must be unused, returned with the original packaging intact, with original tags attached and is subject to the approval of our staff.
We cannot accept returns without receipt/gift receipt.
Discounted/Sale items are always final sale, no refunds/exchanges whether your receipt has been stamped final sale or not.
Christmas Holiday Gift Exchanges
CHRISTMAS GIFTS: Our Holiday return policy starts on Dec. 1st. Gifts can be exchanged/store credit, up until Jan 8th, No returns. You Must have receipt/gift receipt, Item(s) must be unused, unwashed, unworn, returned with the original packaging intact, with original tags attached and is subject to the approval of our staff.
Holiday themed merchandise becomes final sale prior to the holiday (please see our Seasonal Holiday Items Return Policy below), so if a Christmas themed item is given as a gift, it will be final sale and cannot be returned/exchanged after Christmas.
No exchanges will be accepted after Jan. 8th NO EXCEPTIONS.
GIFT RECEIPT: Only exchange, no refunds. If you need a refund, our standard 7 day return policy applies and will be refunded to the purchaser only (excluding holiday themed items)
WE WILL NOT ACCEPT RETURNS/EXCHANGES OF CHRISTMAS THEMED ITEMS AFTER DEC. 20TH, REGARDLESS OF WHEN IT WAS BOUGHT.
Discounted/Sale items are always final sale, no refunds/exchanges whether your receipt has been stamped final sale or not and even if it was a gift.
Seasonal Holiday Items Return Policy
All holiday themed merchandise becomes final sale 10 days prior to the holiday, regardless of when it was purchased. For Christmas themed items the cut off date is Dec. 20th.
The holiday return policy supersedes all other return policies, as such, a themed item may become final sale whether your receipt has been stamped final sale or not, and may shorten or null the regular return policy.
Discounted/Sale items are always final sale, no refunds/exchanges whether your receipt has been stamped final sale or not.
We will be respecting the same shipping schedule and do our best to get your order to you in a timely manner.
- We currently only ship to Canada and the US, unfortunately we do not ship internationally at the moment
- All orders are shipped via UPS or Canada Post.
- Orders placed after 4PM PST Monday-Thursday will be sent out within 2 business days. Orders placed on Friday after 4PM PST will be shipped within the following 2 business days as we do not process orders during the weekend and holidays.
- In store pick up can be arranged any day during business hours.
- All orders are subject to change based on availability. Our inventory is updated automatically. You will be notified within 48 hours if the item you ordered is no longer available.
- Shipping cost will be calculated at check out.
- Local orders may be picked up in-store. Simply select the “Pickup” option during checkout.
- We will put your order on hold in store, if after a period of 3 months your order has not been picked up we will understand you have forfeited your order. unfortunately we cannot hold on to orders longer than 3 months as we do not have the space. We will contact you multiple times during that period though, do not worry!!
- To our American friends, you may need to pay import duties/tax on some items (as leveraged by the US Federal Government). These fees are not included in the amount paid at check out.
If you are interested in ordering a piece of furniture/rug/light fixture please contact us directly as we will need to look into shipping rates for you.