Natural Shape Lash
- Low stock - 1 item left
- Inventory on the way
Our most versatile lash option. The best place to start if you are not sure what you want.
You will also need:
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Glue
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Remover
DIY eyelash extensions (also known as temporary lashes, semi-permanent or false lashes) are individual lash clusters that are easily applied one by one to the under or upper side of the natural lash line with a semi-permanent adhesive. The Citizen Lash system helps to create longer, fuller looking lashes that will last up to 5 days without removal. To apply an entire lash set, place anywhere from 2-6+ lash clusters to each eye. Each lash set is reusable up to 10+ times and the learning curve for DIY lashes is not extensive, anyone can do it.
- Density: Low / Length: Low
- Vegan
- Eco-friendly packaging
- Cruelty free
- Comfortable all day wear
- Small flexible bonding band
- Each set can be used 10+ times
- There are 6 full sets per tray plus an additional full set of Minis
- Minis can be used for an ultra natural look, add to a mascara look to create a bit of extra texture or drama
- A flick at the outer corner of the eye for a bit of an eyeliner effect
- The lightest every day lash finish
- Textured pieces across the eye - with or without fans
- Each tray (if cared for properly) can get 60+ wears, making each wear cost as little as $0.66
- Can stay on for multiple days, however, for sanitary purposes we recommend removing them nightly
- Versatile lash placement - can be placed on top or underneath lash line
- Multiple looks can be achieved with each tray
- For more of a dramatic look with any of the lash styles, stack fans by sandwiching the natural lashes between a top and bottom layer of extensions
How to use:
Apply a thin coat of mascara to your natural lashes
1. Without the use of mascara, Citizen glue is strong enough to last for several days. However, for hygienic purposes, we do recommend removing your lashes each night. Mascara creates a barrier between the natural lashes and fans, making removal easier.
Apply adhesive
2. While the fan you intend to apply is still in the tray, lightly coat the entire exposed base with adhesive. We suggest starting on the inner or outer corner, working towards the opposite corner.
Pick up the fan
3. Sandwich the fan between the tweezer tips. Use pressure to grip the fan and gently lift it off the strip.
Prepare for placement
4. The goal is to line the fan up perfectly with your waterline. In order to get the proper angle for placement, you may have to adjust the fan within your tweezers. There is no right or wrong placement technique, but some people find it helpful to grip just the tips of the fan in order to easily manipulate its direction.
Place the fan
5. While looking in a mirror, tilt your head back or lift your eyelid to expose your upper waterline. Gently place the fan on the underside of your natural lashes, as close to the waterline as possible, without touching it.
Note: Mastering placement requires tricks that are best explained visually. Make sure to check your welcome email or reach out to us via email or Instagram DM for a link to our application tutorial.
Secure the bond
6. Once you are happy with your placement, secure the bond by gently pushing each fan into the natural lash using your tweezers or fingers.
In Store Exchanges or Refunds
We accept returns/refunds (or exchange) in the manner it was paid within 7 days with receipts and original packaging. After 7 days and within 14 days of original purchase we will issue an exchange or store credit. Item(s) must be unused, returned with the original packaging intact, with original tags attached and is subject to the approval of our staff.
We cannot accept returns without receipt/gift receipt.
Discounted/Sale items are always final sale, no refunds/exchanges whether your receipt has been stamped final sale or not.
Online Exchanges or Refunds
Online purchases can be sent back to us for a refund/exchange within 7 days of receiving your order, Item(s) must be unused, returned with the original packaging intact, with original tags attached and is subject to the approval of our staff.
Sale items, jewellery, cosmetics, hair accessories and shipping/delivery fees are final sale and non-refundable. Customers are responsible for returning the item(s) at their own expense.
Underwear and bathing suits are final sale.
*Please Note Shipping charges will not be refunded*
Discounted/Sale items are always final sale.
We apologize, at this time we do not provide a pre-paid return label to return your package.
Gift Exchanges
As returns can only be refunded in the manner it was paid we only accept exchange/store credit for all returns of gifted items. We will accept exchange of gifted items within 14 days of the date on the receipt with the gift receipt or original receipt. Item(s) must be unused, returned with the original packaging intact, with original tags attached and is subject to the approval of our staff.
We cannot accept returns without receipt/gift receipt.
Discounted/Sale items are always final sale, no refunds/exchanges whether your receipt has been stamped final sale or not.
Christmas Holiday Gift Exchanges
CHRISTMAS GIFTS: Our Holiday return policy starts on Dec. 1st. Gifts can be exchanged/store credit, up until Jan 8th, No returns. You Must have receipt/gift receipt, Item(s) must be unused, unwashed, unworn, returned with the original packaging intact, with original tags attached and is subject to the approval of our staff.
Holiday themed merchandise becomes final sale prior to the holiday (please see our Seasonal Holiday Items Return Policy below), so if a Christmas themed item is given as a gift, it will be final sale and cannot be returned/exchanged after Christmas.
No exchanges will be accepted after Jan. 8th NO EXCEPTIONS.
GIFT RECEIPT: Only exchange, no refunds. If you need a refund, our standard 7 day return policy applies and will be refunded to the purchaser only (excluding holiday themed items)
WE WILL NOT ACCEPT RETURNS/EXCHANGES OF CHRISTMAS THEMED ITEMS AFTER DEC. 20TH, REGARDLESS OF WHEN IT WAS BOUGHT.
Discounted/Sale items are always final sale, no refunds/exchanges whether your receipt has been stamped final sale or not and even if it was a gift.
Seasonal Holiday Items Return Policy
All holiday themed merchandise becomes final sale 10 days prior to the holiday, regardless of when it was purchased. For Christmas themed items the cut off date is Dec. 20th.
The holiday return policy supersedes all other return policies, as such, a themed item may become final sale whether your receipt has been stamped final sale or not, and may shorten or null the regular return policy.
Discounted/Sale items are always final sale, no refunds/exchanges whether your receipt has been stamped final sale or not.
We will be respecting the same shipping schedule and do our best to get your order to you in a timely manner.
- We currently only ship to Canada and the US, unfortunately we do not ship internationally at the moment
- All orders are shipped via UPS or Canada Post.
- Orders placed after 4PM PST Monday-Thursday will be sent out within 2 business days. Orders placed on Friday after 4PM PST will be shipped within the following 2 business days as we do not process orders during the weekend and holidays.
- In store pick up can be arranged any day during business hours.
- All orders are subject to change based on availability. Our inventory is updated automatically. You will be notified within 48 hours if the item you ordered is no longer available.
- Shipping cost will be calculated at check out.
- Local orders may be picked up in-store. Simply select the “Pickup” option during checkout.
- We will put your order on hold in store, if after a period of 3 months your order has not been picked up we will understand you have forfeited your order. unfortunately we cannot hold on to orders longer than 3 months as we do not have the space. We will contact you multiple times during that period though, do not worry!!
- To our American friends, you may need to pay import duties/tax on some items (as leveraged by the US Federal Government). These fees are not included in the amount paid at check out.
If you are interested in ordering a piece of furniture/rug/light fixture please contact us directly as we will need to look into shipping rates for you.